To join the Virtual Platform, you would have received an email with the portal link and login details from NAEOS20. If you cannot find it, please email

The Must-Attend Event for eCommerce Operations Executives

As eCommerce in North America continues to evolve and mature, companies are pursuing new and different ways to satisfy the needs of today’s customers, clients, consumers, and shoppers. From omnichannel strategies to last-mile delivery tactics and all points in-between, the need to innovate and improve is constant. Learning what does and does not work from industry peers saves time and money while improving performance metrics and customer satisfaction. Agility is crucial to overcome the challenges of anticipating and adapting to ever-changing market innovations and trends, demands, and disruptions, all while meeting and exceeding customers’ growing expectations for seamless service at every touchpoint. Senior leaders are, now more than ever, seeking answers to their daily challenges before they erode profitability.

The North American E-Tail Operations Summit brings together the “who’s who” of industry executives, cutting edge service and solution providers, and media partners from across North America to network, benchmark, share, and learn real-world solutions to universal challenges that face every eCommerce professional in their daily work.

See who’s attending

Agenda at a Glance

  • Omnichannel Success
  • Maintaining Agile and Flexible Operations Focused on Customer Satisfaction
  • Fulfillment Challenges and Opportunities
  • Mobile-First Strategies
  • Continuous Improvement of Process
  • Managing Dynamic Cross-Channel Partnerships
  • Leveraging New Technologies
  • Leadership and Development – Preparing for Tomorrow’s Leaders

See the full program

Who should attend?

  • Chief Operating Officers
  • Chiefs, SVPs, and VPs of eCommerce
  • Fulfillment Operations Leaders
  • SVPs & VPs of Logistics and Supply Chain
  • Directors of Omnichannel Operations
  • Inventory Management Leaders

Reserve your place today!
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Corporate partners include

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